Terms and conditions for a web site for hosting a web based email or member service for Scotland

Who will use these documents?
a person or company who operates a web based e-mail or member service, including many types of ISP services, selling to business and / or consumers.

Key features:

• Standard, non-negotiable “terms and conditions”;
• Comprehensive, plain English document incorporating all the most usual provisions;
• Cannot negate Scottish (and other) consumer protection legislation, but provides an essential;
• framework to protect your business;
• Simple structure makes for easy amendment to suit your precise commercial requirements;
• The document covers all usual basic contractual issues, as well as Internet and technical issues.

This document includes provisions for:

• when and how payment is made;
• protection of intellectual property (so far as possible in a document of this nature);
• protection from hackers (so far as possible in a document of this nature);
• comprehensive limitation of host liability;
• customer's indemnity for any unlawful posting;
• extensive prohibitions against customer misdeeds;
• provision for host's Acceptable Use Policy to be changed from time to time;
• host's disclaimers;
• appropriate legal provisions - warranties, exclusions, indemnities, etc.