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Terms and conditions for sale of goods and services for Scotland

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Who will use these documents?
Any e-commerce trader selling goods. The document has been set up for compliance with Scottish consumer law but can be used “as is” to sell any goods via the Internet.
Note : for
services delivered through your web site over a period of time, use document SC-ECM111.

Key features:

  • This is a comprehensive e-commerce document, so as to cover most circumstances;
  • Standard, non-negotiable “terms and conditions”;
  • Comprehensive, plain English document incorporating all the most usual provisions;
  • Cannot negate Scottish consumer protection legislation, but provides an essential framework to protect your business.

This document includes provisions for:

  • when the contract is made;
  • when and how payment is made;
  • delivery, home or abroad;
  • goods returned procedure;
  • import taxes of recipient (they pay!);
  • extensive disclaimers;
  • protection of your intellectual property rights (so far as possible in a document of this nature);
  • appropriate legal provisions - warranties, exclusions, indemnities, etc.

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