Terms and conditions for sale of goods and services for Scotland

Who will use this document:

• a manufacturer or merchant selling any class of goods.
• Suitable for use within Scotland, the UK or abroad.
• Not designed for an e-commerce merchant.

Key features:

• This is a basic terms and conditions document to cover most circumstances.
• Standard, non-negotiable “terms and conditions”, intended to be drawn to the attention of customers or prospective customers by printing on the reverse of quotation form, printing in catalogue or on similar document.
• Comprehensive, plain English document incorporating all the most usual provisions.
• Incorporates necessary provisions relating to distance selling, which may be removed or changed for sales to a business.
• provides an essential framework to protect your business.

This document includes provision for:

• when the contract is made;
• substitute goods;
• when and how payment is made;
• delivery, home or abroad;
• goods returned procedure;
• import taxes of recipient (they pay!);
• returns;
• extensive disclaimers;
• appropriate legal provisions - warranties, exclusions, indemnities, etc.