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Jurisdiction: Scotland
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Legal Document Centre >> Sales of Goods and Services >> Consumer complaints

Consumer complaints
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 SC-SGcc01
 Letter of claim against retailer: goods caused damage
Letter claiming compensation for damage as a result of fault in goods bought   More Info
 SC-SGcc02
 Letter to retailer: goods not received, send immediately
Letter to prompt delivery of un-received goods   More Info
 SC-SGcc03
 Letter of claim against manufacturer: defective goods
Letter claiming compensation from manufacturer for defective goods bought   More Info
 SC-SGcc04
 Letter to retailer requesting refund: goods unsuitable
Letter to a supplier stating that the goods bought are not suitable for purpose as described or confirmed by seller at time of purchase   More Info
 SC-SGcc05
 Defective goods: letter of notification
Letter to supplier re defective goods asking for a credit note   More Info
 SC-SGcc06
 Letter of claim against manufacturer: defective goods, free repair request
Letter to supplier requesting free repair, including re- imbursement of carriage costs   More Info
 SC-SGcc07
 Hire purchase agreement: defective product rejection
Letter to finance company demanding return of payment for goods bought by hire-purchase   More Info
 SC-SGcc08
 Letter of demand: to obtain delivery of goods
Letter to supplier demanding delivery of goods by specific date (goods already paid for)   More Info
 SC-SGcc09
 Letter rejecting denial of retailer's liability: defective goods
Letter to reject a retailer’s denial of liability re faulty goods   More Info
 SC-SGcc10
 Letter to retailer: rejecting mail order goods
Letter to reject goods that you bought by mail order   More Info
 SC-SGcc11
 Letter of complaint: trading standards officer
Letter to Council asking for investigation of a business by Trading Standards Office   More Info
 SC-SGcc12
 Mutual cancellation of contract
This is a simple agreement to cancel legal contract   More Info
 SC-SGcc13
 License to use photograph
This simple licence agreement assigns the rights to images legally and is therefore auitable for anyone selling / buying photographs   More Info
 SC-SGcc14
 Letter of claim to credit card company: credit card compensation
Letter of claim against credit card company in respect of any claim for any goods or services bough with a card   More Info
 SC-SGcc15
 Letter disputing account balance: credit wanted
Letter to business asking for money back. Reasons can be chosen from a list of options. Asks for credit to be put in the bank promptly   More Info
 SC-PCse08
 Letter of complaint: re any commercial services
Letter of complaint to service provider, seeking compensation. Indicates the possibility of legal action   More Info
 
 
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