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SC-COM606 |
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SC-SG001 |
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| Defective goods notification | | | Price: £5.00 |
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Letter to supplier of defective goods asking for a credit note. |
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SC-SG002 |
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| Demand to obtain delivery of goods | | | Price: £5.00 |
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Demands delivery of goods by specific date (goods already paid for). Indicates possibilty of legal claim. |
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SC-SG003 |
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| Goods caused damage - claim against retailer | | | Price: £5.00 |
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Letter claiming compensation for damage as a result of fault in goods bought. |
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SC-SG004 |
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| Goods defective: claim against manufacturer | | | Price: £5.00 |
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Letter claiming compensation from manufacturer for defective goods bought. Indicates possibility of legal claim. |
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SC-SG005 |
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| Goods defective: free repair request | | | Price: £5.00 |
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Letter to supplier requesting free repair, including re-imbursement of carriage costs. Indicates possibility of legal claim. |
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SC-SG006 |
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| Goods defective: retailer’s denial of liability rejection | | | Price: £5.00 |
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Letter to supplier who has already stated that manufacturer is responsible for any defect. Points out your legal rights and his obligations to you. Indicates possibility of legal claim. |
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SC-SG007 |
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| Goods not received: send immediately | | | Price: £5.00 |
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Letter demanding immediate delivery of goods ordered or compensation for losses if order remains unfulfilled. Indicates possibility of legal claim. |
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SC-SG008 |
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| Goods unsuitable: refund money | | | Price: £5.00 |
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Letter to supplier claiming goods bought are not suitable for purpose as described or confirmed by seller at time of purchase. Demands refund of purchase price and return carriage cost. Indicates possibility of claim. |
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SC-SG009 |
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| Hire purchase agreement: defective product rejection | | | Price: £5.00 |
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Letter to finance company stating goods bought by hire purchase to be defective. Demands return of purchase price and collection of goods by seller. Indicates possibility of legal claim. |
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SC-SG010 |
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| Mail order goods rejection | | | Price: £5.00 |
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Letter rejecting goods bought by mail order, quoting Distance Selling Regulations and requesting seller to organise return of money paid and return carriage of goods. Indicates possibility of legal claim. |
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