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Boundaries and neighbours (letters) |
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SC-HN002 |
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| Neighbours: Boundary dispute | | | Price: £5.00 |
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Letter to neighbours about boundary dispute. States that the plans have been checked and the boundaries belong to either neighbour. Details can be inserted about the location, the boundary in dispute and the preferred action now that knowledge of ownership has been established. |
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SC-HN003 |
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| Neighbours: Council re noise | | | Price: £5.00 |
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Letter to Council about noisy neighbours. Information can be insterted about details of noise, times, location and neighbours. Suggests Council evict or take other action to resolve matter. Refers to the law in order to motivate a quick response. |
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SC-HN004 |
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| Neighbours: Residents’ parking control petition | | | Price: £5.00 |
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Basic framework for a letter to the Council on behalf of a number of applicants. Addresses the lack of car parking available and that parking reservations would be suitable. Details can be inserted about the area, number of vehicles, location. Asks the Council to resolve the issue. |
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SC-HN001 |
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| Neighbours: Anti-social council tenants complaint | | | Price: £5.00 |
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Letter suggests that Council should evict neighbours because of their anti-social behaviour. Information can be inserted about location, names and details of behaviour. |
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SC-HN005 |
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| Neighbours: ‘Right to light’ notice | | | Price: £5.00 |
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Suitable for anyone with neighbours whose action may reduce the natural light to your house. May be extension, tree, etc. Asks neighbours to resolve the issue. Indicates possibility of legal action. |
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Miscellaneous |
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SC-PR601 |
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A basic tenancy agreement in plain English, with relevant provisions, and a choice of items of tenant’s covenants. |
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SC-HO001 |
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| Tree in Conservation area - permission to cut or lop. | | | Price: Free |
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Letter to Council asking permission to cut or lop a tree situated in a conservation area on private land. Information can be inserted about location and the reasons for wanting to cut or lop. |
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Service providers (letters) |
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SC-FS002 |
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| Investment Advice Complaint | | | Price: £5.00 |
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Letter of complaint to investment Advisor. Addresses his unprofessional advice. Asks for compensation for losses. |
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SC-SR010 |
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| Solicitor complaint: work or delay | | | Price: £5.00 |
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Letter to solicitor stating work to be unprofessional, and/or there is a delayed. Seeks quich completion of work or that you will take it elsewhere and seek compensation and / or complain to Office for Supervision of Solicitors. |
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SC-MI001 |
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| Disputed account - credit wanted | | | Price: £5.00 |
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Letter to business asking for money back. Reasons can be chosen from a list of possible options. Personal details can be inserted. Asks for credit to be put in the bank promptly. |
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SC-SR011 |
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| Solicitor’s charges: detailed account request | | | Price: £5.00 |
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Letter to solicitor asking for detailed, itemised breakdown of charges. |
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SC-MI002 |
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| General commercial services complaint | | | Price: £5.00 |
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Letter of complaint to service provider, seeking compensation. Indicates the possibility of legal action. |
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SC-SR012 |
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| Solicitor’s charges: remuneration certificate request | | | Price: £5.00 |
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Letter to solicitor stating that their charge is too high. Asks for a Law Society remuneration certificate to prove the amount charged is appropriate |
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SC-FS001 |
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| Investment Advice Complaint: Referral to PIA Ombudsman | | | Price: £5.00 |
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Letter to Ombudsman complaining about a professional investment advisor's bad advice. Asks for relevant forms to make a free complaint and claim compensation. |
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SC-SR001 |
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| Complaint to an accountant | | | Price: £5.00 |
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Letter to accountant stating their advice was not suitable and has caused loss. Seeks compensation. Indicates possibility of legal action if claim not met. |
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Shared ownership |
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SC-CB104 |
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SC-EQ007 |
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SC-CB101 |
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SC-PR604 |
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SC-CB102 |
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SC-CB103 |
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SC-EQ006 |
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Telecoms utilities traders and builders(letters) |
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SC-CB001 |
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| Garage Service bill complaint | | | Price: £5.00 |
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Letter to garage, after repairs, stating that the bill was too high. The letter asks for a refund of excess money. Indicates possibility of legal action. |
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SC-UT002 |
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| Electricity bill query | | | Price: £5.00 |
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Letter to electricity supplier. Suggests that the meter be read free of charge unless it is not inaccurate. Suggests compensation might be appropriate if meter is faulty. |
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SC-UT022 |
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| Water supply interruption: OFWAT investigation request | | | Price: £5.00 |
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Letter to OFWAT (ombudsman) relating dispute with water company and requesting investigation. |
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SC-CB002 |
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| Garage service claim - money back | | | Price: £5.00 |
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Letter to garage stating the repair work carried out has caused other faults to the vehicle. Asks for compensation to pay for repairs carried out elsewhere. Indicates possibility of legal action. |
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SC-UT011 |
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| Gas bill query | | | Price: £5.00 |
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Letter to gas supplier. Suggests that the meter be read free of charge unless it is not inaccurate. Suggests compensation might be appropriate if meter is faulty. |
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SC-UT041 |
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| Telecoms bill dispute: Oftel investigation request | | | Price: £5.00 |
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Suitable for anyone whose telecoms dispute has not been resolved promptly. Letter to OFTEL asking for an investigation of the incident and that the unpaid bill will not incur interest charges while the investigation is happening. Asks for a report once the investigation is complete. |
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SC-CB010 |
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| New car complaint | | | Price: £5.00 |
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Letter to car sales company stating the car just bought is faulty. Demands either complete refund, or free repairs together with compensation to cover inconvenience. Refers to the law. |
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SC-UT012 |
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| Gas complaint: Energywatch investigation request | | | Price: £5.00 |
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Letter to "Energywatch" stating that a bill from gas supplier is too high, stating reasons and requesting formal test or reference to ombudsman. |
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SC-HS001 |
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| Builder Complaint of Other Damage | | | Price: £5.00 |
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Letter to builder stating that his work has caused other damage. Explains the builder has breached the contract and that he will have to pay compensation. |
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SC-UT001 |
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| Electricity bill query Energywatch investigation request | | | Price: £5.00 |
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Letter to "Energywatch" stating that a bill from electricity company is too high, stating reasons and requesting formal test or reference to ombudsman. |
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SC-UT021 |
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| Water supply interruption: compensation request | | | Price: £5.00 |
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Letter to water supplier to claim compensation for interruption to supply without notice. |
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Travel |
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SC-IN001 |
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| Holiday insurance: claim for cancelled trip | | | Price: £5.00 |
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Letter to claim for cancellation of holiday due to injury or illness. Details can be inserted about personal medical information and the proposed trip. |
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SC-MT003 |
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| Motor accident: letter to own insurer | | | Price: £5.00 |
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Letter to own insurer giving details of accident, as required by the policy. Requests claim for for formal processing of claim. |
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SC-CB103 |
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SC-IN002 |
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| Holiday insurance: stolen goods claim | | | Price: £5.00 |
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Letter to claim on holiday insurance policy for goods stolen. |
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SC-PR521 |
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SC-CB104 |
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SC-MT001 |
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| Motor accident: witness in car | | | Price: £5.00 |
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Asking witness to provide information as to what he saw and act as witness. |
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SC-PR523 |
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SC-TR041 |
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| Lost luggage compensation request | | | Price: £5.00 |
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Letter to carrier, self explanatory. Indicates possibility of legal action. |
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SC-MT002 |
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| Motor accident: car repair | | | Price: £5.00 |
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Letter to garage requesting quotation for repair. Includes reference to hire car whilst car is being repaired, photographic evidence, and a detailed report of damage to the vehicle in order to use it in the claim. |
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SC-PR522 |
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