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SC-CB001 |
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| Garage Service bill complaint | | | Price: £5.00 |
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Letter to garage, after repairs, stating that the bill was too high. The letter asks for a refund of excess money. Indicates possibility of legal action. |
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SC-CB002 |
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| Garage service claim - money back | | | Price: £5.00 |
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Letter to garage stating the repair work carried out has caused other faults to the vehicle. Asks for compensation to pay for repairs carried out elsewhere. Indicates possibility of legal action. |
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SC-CB010 |
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| New car complaint | | | Price: £5.00 |
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Letter to car sales company stating the car just bought is faulty. Demands either complete refund, or free repairs together with compensation to cover inconvenience. Refers to the law. |
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SC-HS001 |
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| Builder Complaint of Other Damage | | | Price: £5.00 |
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Letter to builder stating that his work has caused other damage. Explains the builder has breached the contract and that he will have to pay compensation. |
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SC-UT001 |
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| Electricity bill query Energywatch investigation request | | | Price: £5.00 |
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Letter to "Energywatch" stating that a bill from electricity company is too high, stating reasons and requesting formal test or reference to ombudsman. |
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SC-UT002 |
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| Electricity bill query | | | Price: £5.00 |
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Letter to electricity supplier. Suggests that the meter be read free of charge unless it is not inaccurate. Suggests compensation might be appropriate if meter is faulty. |
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SC-UT011 |
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| Gas bill query | | | Price: £5.00 |
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Letter to gas supplier. Suggests that the meter be read free of charge unless it is not inaccurate. Suggests compensation might be appropriate if meter is faulty. |
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SC-UT012 |
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| Gas complaint: Energywatch investigation request | | | Price: £5.00 |
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Letter to "Energywatch" stating that a bill from gas supplier is too high, stating reasons and requesting formal test or reference to ombudsman. |
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SC-UT021 |
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| Water supply interruption: compensation request | | | Price: £5.00 |
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Letter to water supplier to claim compensation for interruption to supply without notice. |
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SC-UT022 |
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| Water supply interruption: OFWAT investigation request | | | Price: £5.00 |
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Letter to OFWAT (ombudsman) relating dispute with water company and requesting investigation. |
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SC-UT041 |
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| Telecoms bill dispute: Oftel investigation request | | | Price: £5.00 |
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Suitable for anyone whose telecoms dispute has not been resolved promptly. Letter to OFTEL asking for an investigation of the incident and that the unpaid bill will not incur interest charges while the investigation is happening. Asks for a report once the investigation is complete. |
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